For Students:

1. Visit the Student Portal at portal.mu.ac.ke.
2. Enter your Registration Number as your username.
3. Enter your account password and click Login.
4. First-time Users: Click "Register/Activate Account" and follow the prompts.

For Staff:

1. Visit the Staff Portal at staffportal.mu.ac.ke.
2. Enter your assigned PF Number or official email address.
3. Enter your password to access self-service options and management tools.

E-Learning Portal Steps:

1. Go to the MUSOMI platform at https://elearning.mu.ac.ke/.
2. Click the Login button at the top right corner.
3. Enter your Username (Registration Number for students / Staff ID for lecturers) and your password.
4. Access your course modules, virtual lectures, assignments, and CATs on your dashboard.

Student Mail (Google Workspace):

1. Visit Google Mail at mail.google.com.
2. Enter your full student email address (e.g., username@student.mu.ac.ke).
3. Enter your password to access your mailbox.

Staff Mail:

1. Visit Webmail at mail.mu.ac.ke.
2. Enter your full staff email address (e.g., username@mu.ac.ke) and password.

Connecting Steps:

1. Turn on Wi-Fi on your laptop or mobile device while on campus.
2. Select the official Moi University Wi-Fi network.
3. Log in using your university credentials or accept the captive portal terms.
4. For configuration assistance, visit our ICT Helpdesk or walk in to the nearest campus ICT office.

Self-Service & Helpdesk Support:

• Portal Reset: Click "Forgot Password?" on the Student Portal or Staff Portal.
• Email & System Reset: Log a password recovery ticket via the ICT Helpdesk System or send an email to directorict@mu.ac.ke.