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How do I access and log in to the Student or Staff Portal?

For Students:

  1. Visit the Student Portal at portal.mu.ac.ke.
  2. Enter your Registration Number as your username.
  3. Enter your account password and click Login.
  4. First-time Users: Click "Register/Activate Account" and follow the prompts.

For Staff:

  1. Visit the Staff Portal at staffportal.mu.ac.ke.
  2. Enter your assigned PF Number or official email address.
  3. Enter your password to access self-service options and management tools.
How do I access and log in to MUSOMI E-Learning Platform?

E-Learning Portal Steps:

  1. Go to the MUSOMI platform at https://elearning.mu.ac.ke/.
  2. Click the Login button at the top right corner.
  3. Enter your Username (Registration Number for students / Staff ID for lecturers) and your password.
  4. Access your course modules, virtual lectures, assignments, and CATs on your dashboard.
How do I log in to my Student or Staff Email?

Student Mail (Google Workspace):

  1. Visit Google Mail at mail.google.com.
  2. Enter your full student email address (e.g., username@student.mu.ac.ke).
  3. Enter your password to access your mailbox.

Staff Mail:

  1. Visit Webmail at mail.mu.ac.ke.
  2. Enter your full staff email address (e.g., username@mu.ac.ke) and password.
How do I connect to Campus Wi-Fi?

Connecting Steps:

  1. Turn on Wi-Fi on your laptop or mobile device while on campus.
  2. Select the official Moi University Wi-Fi network.
  3. Log in using your university credentials or accept the captive portal terms.
  4. For configuration assistance, visit our ICT Helpdesk or walk in to the nearest campus ICT office.
What should I do if I forget my portal or email password?

Self-Service & Helpdesk Support:


Submit an ICT Service Ticket Today!

Log a support request with our technical team